Refund policy

Effective Date:01/24/2025

Last Update: 11/03/2025

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Refund Policy

Thank you for shopping with Ruby Glams. We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

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Important: No item damaged by the customer will receive a refund.

Items showing signs of wear, alteration, misuse, or customer-caused damage will not be accepted 

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.
If approved:

• Refunds will be issued to your original payment method within 10 business days.

• Please note it may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at rubyglams01@gmail.com.

Contact Us

If you have any questions about our return or refund policy, please contact us at:
📧 rubyglams01@gmail.com